Working safely in your home


As lockdown begins to ease, we've put together a factsheet on how will will work safely in your home and maintain social distancing.

This is based on the latest Government advice and we will update the factsheet as new information emerges.

Safe working in your home

We will:

  • communicate and discuss with you prior to any visit to discuss how the work will be carried out to minimise the risk for all parties and to maintain 2m distance from those working

  • identify busy areas across the household where people travel to and from or through (for example stairs and corridors) and minimise movement within these areas

  • maintain good ventilation - for example keeping windows and doors open to reduce risk of transmission

  • ask that you leave all internal doors open to minimise contact with door handles

  • wash hands on arrival and maintain social distancing when entering the home

  • clean regularly touched objects and surfaces using regular cleaning products to reduce the risk of passing the infection on to other people

  • bring our own food and drink to households and have breaks outside where possible.

  • communicate with you prior to arrival and on arrival to ensure that your household understands the social distancing and hygiene measures that should be followed once work has started.

Please note:

  • we will not share where we are working with other tradespeople

  • we will arrange methods of safe disposal of rubbish with you

  • only absolutely necessary participants should attend appointments and should maintain 2m separation

  • we will avoid transmission during appointments, for example, by not sharing pens and other objects

  • we will hold meetings outdoors or in well-ventilated rooms whenever possible.

In an emergency (for example an accident, fire, or break-in) people do not have to stay 2m apart if it would be unsafe.

We hope that the above points demonstrate that we have given this a great deal of thought and that, as always, your safety is paramount.


Published: 22nd May